Refund and Returns Policy
At Das Fashion, customer satisfaction is our priority.If you are not completely satisfied with your purchase,
please read our Return & Exchange Policy carefully.
1. Return Eligibility
Customers can request a return within 3-5 days of delivery of the product.To be eligible for a return:
Product must be unused, unwashed, and unworn.
Original tags, labels, and packaging must be intact.
Product must be in the same condition as delivered.
Product must not have any stains, perfume smell, deodorant marks, damage, or signs of use.
2. Non-Returnable Products
Returns will NOT be accepted if:
❌ Product tags or seals have been removed.
❌ Product has been used, washed, damaged, or altered.
❌ Product is returned without original packaging.
❌ Return request is made after the return window has expired.
❌ Product is damaged due to customer misuse.
3. Return Request Process
To initiate a return, customers must contact us through:
📧 Email: [dasfashion0108@gmail.com]📱
WhatsApp: [6290996100]
The customer must provide: Order Number Product Photos Clear Images of the Issue Reason for Return Our team may request additional photos or information for verification.
4. Quality Verification
All return requests are subject to approval after review by the Das Fashion team.Once the returned product reaches our facility, it will undergo a quality inspection.If the product does not meet our return conditions, the return request may be rejected.
5. Return Pickup
After approval:
• Pickup will be scheduled within 24–48 hours depending on service availability.Pickup timelines may vary based on location.Customers are requested to keep the product packed securely for pickup.
6. Refund Policy
Once the returned product is received and successfully inspected:
Refund will be processed within 3–7 business days.
Refunds will be issued through:
Original payment method (for prepaid orders)OR Bank transfer / UPI (where applicable)Actual credit time may vary depending on the payment provider or bank.
Shipping charges, COD charges, and handling fees (if any) are generally non-refundable unless the return is due to a damaged, defective, or incorrect product delivered by Das Fashion.
7. Exchange Policy
We offer exchanges for:
✅ Size Issues
✅ Defective Products
✅ Wrong Product Delivered
Exchange requests must be made within 5 days of delivery.Exchange products must meet all eligibility conditions mentioned above.
8. Damaged, Defective or Incorrect Products
If you receive:
A damaged product
A defective product
An incorrect product
Please contact us within 48 hours of delivery.
Customers must provide: Product Photo packaging Photo order Details our team will investigate and arrange a replacement or refund where applicable.
9. Cancellation Policy
Orders may be cancelled before dispatch.Once an order has been shipped,
cancellation requests cannot be accepted.
10. Right to Refuse Returns
Das Fashion reserves the right to refuse any return or exchange request if the product does not satisfy the conditions mentioned in this policy.
11. Contact Us
For any return, exchange, or refund-related assistance:
Das Fashion Email: [dasfashion0108@gmail.com] WhatsApp: [+91 6290996100]
Website: dasfashion.in
Thank you for choosing Das Fashion.Wear Your Ambition.
I Am Ranajit Das Founder Of Das Fashion
This is My Gurentee Das Fashion Give You Best Experience.
Founder Trust Signature
Ranajit Das